FAQ

We specialize in authentic Disney costumes, pirate ensembles, and video game character outfits! From Adult Buzz Lightyear Costumes and Maleficent ensembles to Bowser and Bendy and the Ink Machine costumes, we bring magical transformations to costume enthusiasts worldwide.

Absolutely! We meticulously select every costume in our collection. Whether you’re becoming Buzz Lightyear for Halloween or transforming into Princess Jasmine, we ensure every detail matters for your magical adventure.

While our current collection focuses primarily on adult costumes (including Adult Disney Costumes, Adult Pirate Costumes, and Adult Toy Story Costumes), we offer select family-friendly options perfect for creating magical family moments together.

We’re based in Fresno, California and ship globally! However, please note that delivery to some Asian countries and remote areas may require additional time or have restrictions. Our customer service team can provide specific information for your location.

We have two magical delivery options:
🚀 Standard Shipping – $12.95: Via DHL or FedEx, arriving within 10-15 days after shipping
🎃 Free Shipping: For orders over $50 via EMS, delivering within 15-25 days after shipping

We work our magic quickly! Most orders are processed within 1-2 business days. During peak seasons (like Halloween), we add extra helpers to ensure timely processing so your heroic transformations arrive promptly.

Yes! Once your order ships, you’ll receive a tracking number via email. Watch your costume’s journey from our Fresno headquarters to your doorstep—the anticipation is part of the magic!

Planning a last-minute transformation? Contact our customer service team at [email protected] about expedited shipping options. We’ll do everything possible to ensure your character arrives in time for the adventure!

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient payments from costume enthusiasts around the world.

Absolutely! We use industry-standard encryption to protect your payment information, ensuring your magical shopping experience is both wonderful and secure.

We want you to love your magical transformation! You may return items within 15 days of receipt. Please contact our customer service team to initiate your return and ensure your costume adventure continues happily ever after.

We carefully prepare each package to ensure your magical transformation arrives in perfect condition. If anything isn’t right, contact us immediately at [email protected] and we’ll make it right!

We ship worldwide to costume enthusiasts everywhere! However, delivery to some Asian countries and remote areas may take additional time. Contact us with your specific location for detailed information.

International customers may be responsible for customs duties, taxes, or import fees based on their country’s regulations. These are beyond our control but we’ll provide all necessary documentation to help clear customs smoothly.